Wesley Merritt

Wesley is a seasoned human services executive with more than 30 years of experience leading statewide eligibility, quality, and field operations across SNAP, Medicaid/CHIP, and TANF programs. He brings deep operational knowledge from decades of public service, combined with a practical, solutions-oriented approach to large-scale system and workforce transformation.

Throughout his career, Wesley has held senior leadership roles overseeing quality assurance, eligibility modernization, performance reporting, and training for programs serving millions of residents. He is widely recognized for strengthening program accuracy, modernizing eligibility systems, guiding large teams, and improving outcomes through data-driven decision-making and strong policy implementation.

Wesley’s expertise spans quality control and federal compliance (QC, MEQC, PERM), workforce development, vendor coordination, and technology integration. He is known for his steady leadership style, collaborative approach, and ability to help agencies navigate complex operational and regulatory challenges while maintaining a strong focus on service delivery and integrity.